FAQ - What to do when...

The empty shot function is only available for older injection molding or comparable systems that do not correctly report the material consumption in the event of an empty shot. In this case, the operator must activate the empty#empty function before the system performs the empty shot. Depending on the system, the blank#blank function is then automatically reset, or must be reset by the operator after the blank shot using the blank#reset function.

The function HU Fertigmeldung can be used to report the current, smallest HU not yet labeled as finished. If the main HU is to be reported as finished immediately (so that the pallet can be picked up early, for example), the function Premature main HU completion report can be used for this purpose.

If a material registered at the system is needed more urgently elsewhere, the relevant material HU can be deregistered using the function clear space by entering or scanning the relevant HU number.

An order that has already been completely set up should normally always be terminated with the function finish order. If the job is not yet completely set up, or the job cannot be terminated using the finishjob function for other reasons, the job can be terminated using the canceljob function.

If the system shows finished products as IO, but which are obviously defective, these components can be manually rewritten to NOK. After the corresponding parts have been removed from the HU, they must be declared as NOK parts via the [++]-key in the MES terminal. Subsequently, an error code must be assigned to each of these components in the error collection card.

Any label that has already been created for the current job can be printed again. To do this, use the function labelreprint to open a menu where all labels of the current job can be selected and printed again.

Whenever the system does not produce parts for an order, the reason must be defined in the PDAplugin-autotooltip__default plugin-autotooltip_bigPDA

FIXME This page is not fully translated, yet. Please help completing the translation. (remove this paragraph once the translation is finished) PDA

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Under PDA the technical operating modes of a plant are recorded, which cannot be recorded automatically by the machine control. The first line shows the current status (here menu. It does not matter if the plant does not produce anything as scheduled or if it cannot produce for some reason. If the plant is not ready for production due to an emergency stop or the opening of a safety door, the status unscheduled stop is automatically set. If the PDC status is subsequently specified in more detail or changed, the entire duration since the emergency stop occurred is automatically assigned to the new status.
Away from these interruptions set by the plant itself, the operator of the terminal must set the PDC state with the occurrence of the production interruption as close to the occurrence itself as possible.

Call in IT support \. If the MES terminal stops responding, a Beckhoff TwinCat route is most likely missing. This must also be persistently stored in the PLC. For this purpose, the write protection must be temporarily removed.

In this case, the hardware of the network connection (network cable and network switch) should be checked first. If the connection cannot be re-established in the short term, it may be possible to switch to the manual counting method in the terminal so that production can continue until the problem has been resolved by IT.